A PREPAID UPS RETURN SHIPPING label will be sent via email upon completion of a replacement order in your name.
For new orders, the order processing handling time is 2 business days of when the new order was placed on DARNPROUDUSA.COM.
For exchanges and returns, the order processing handling time is 2 business day ONLY AFTER THESE SPECIFIC STEPS ARE COMPLETED: 1.) We receive your "online exchange request" or "online return request" 2.) we will send you a special confirmation email notice with an either return number or exchange number. 3.) Once you receive this number you will then 4.) rebox your item(s) for return (5.) use the Fedex pre-paid label we sent to you in your email that we sent with your special number) 6.) then place your special number paperwork in the box as well, use the pre-paid shipping label and once we receive your shoes, 7.) Once we receive them, we will thoroughly inspect them over, if in same condition as we sent them to you, 8.) we will then approve your exchange or return and 4 business days from approval your item(s) will ship out.